FAQ

Getting Started

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What is Cellaris?

Cellaris is a platform that offers digital assets directly from prestigious wineries, with each asset representing a corresponding physical bottle. Customers have the option to exchange their digital assets for the actual bottles, as the digital asset serves as proof of authenticity and ownership verification, granting them the right to redeem. To ensure authenticity and traceability, Cellaris utilizes a secure and tamper-proof technology (blockchain) which, additionally, streamline the process of acquisition and resale. Whether you're expanding your collection, gifting the bottles, or reselling them, authenticity is always preserved. Cellaris ensures 100% instant authenticity for all collectors until the moment of bottle redemption. Furthermore, our platform provides this service without any obligations or commitments.

How are the bottles stored?

What are edition size?

How do I get the actual bottle?

Where do you ship to?

Is Cellaris only going to be releasing wine?

Wineries

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Do you work directly with the wineries?

Cellaris takes pride in its partnerships with top wine producers. Our direct collaboration with these esteemed wineries allows us to offer you their first-ever digital assets, ensuring the highest level of authenticity and traceability. Addressing the authenticity challenge that the wine and spirits industry faces was one of the primary motivations behind the establishment of Cellaris. By working closely with the wineries, we enable you to track the provenance and guarantee the authenticity of your prized bottles, providing you with peace of mind and confidence in your investment.

How do you secure exclusive releases?

Will you be working with other wineries?

How can I prepare for the release of a Cuvée?

Reselling

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What happens if I sell my digital asset?

When you sell your digital asset on the Cellaris marketplace, the ownership of the corresponding physical bottle will be automatically transferred to the buyer. This transaction and transfer of ownership are securely documented and can be verified both on the Cellaris website and Etherscan (a third-party platform), ensuring full transparency. The value of the sale, represented in MATIC, will be automatically deposited into your connected cryptocurrency wallet. This seamless process allows you to conveniently track and manage your earnings from the sale. It's important to note that once the bottle is sold, it will no longer be visible in your Cellar, and you will no longer have the ability to redeem, gift, or sell it. The transfer of ownership to the buyer is final, marking the completion of the transaction.

What can I do after I buy the bottle?

How does gifting work?

How do I sell my bottle?

What is the meaning of 'redeemed bottles'?

Is redemption guaranteed?

What are the reselling fees?

How do I withdraw money when reselling?

Technical Information

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Where is the digital asset stored?

The digital assets are stored in wallets protected by Paper.

What if I don't have a cryptocurrency wallet?

How do I transfer the bottle to my wallet?

Why does Cellaris have the right to revoke my digital asset?

Does the digital asset represent ownership of the physical bottle?

Did you find what you were looking for? If not, do not hesitate to contact us